SERVICE CAPABILITIES
Returns Processing
Clear handling steps for returned products, inventory updates, and requested next actions.
01
Return shipment receiving
Accept inbound return shipments at the warehouse.
02
Returned-item identification
Identify returned items and match them to the applicable records.
03
Exterior condition checks
Check exterior packaging and visible item condition.
04
Basic product inspection to client instructions
Inspect products according to your documented instructions.
05
Photos for documented inspections when requested
Provide photos for requested, documented inspections.
06
Inventory status updates
Update the inventory status of processed returns.
07
Restocking of eligible items
Return approved items to available stock.
08
Quarantine of damaged or restricted items
Set aside damaged or restricted products for review.
09
Repackaging or relabeling when requested
Repackage or relabel products when your process calls for it.
10
Disposal or other disposition to client instructions
Follow your instructions for disposal or other disposition.